You've implemented a new learning platform for your team. The analytics dashboard is full of charts, numbers, and insights. But as you stare at all this data, one question keeps nagging at you: What am I supposed to do with all of this?

If you're feeling overwhelmed by learning analytics, you're not alone. The key isn't to look at everything—it's to know which data matters for your specific role and decisions. At Colleva, we've organized our dashboard around four key views that match how different people work.

‍

Overview: The Executive's Command Center

Who uses this: HR directors, L&D leaders, executives, department heads

When to check it: Weekly or monthly strategic reviews

What you'll see:

• High-level engagement metrics across the entire organization
• Overall performance trends and patterns
• Key insights about program effectiveness
• User engagement and completion data in an easy-to-scan format

The aha moment: You can quickly spot which teams or departments are thriving and which might need attention. Instead of waiting for quarterly reports, you can see patterns as they emerge.

Example: Jess, VP of Sales, checks the Overview dashboard monthly. She sees that her team's overall performance on customer retention scenarios has improved 15% over the past quarter. She uses this data in her board presentation to show training ROI and decides to expand the program to other departments.

Pro tip: Use the filters to focus on specific teams, time periods, or scenario types. This turns the overview from a general report into targeted insights for your next leadership meeting.

‍

Scenario Drilldown: The Program Designer's Toolkit

Who uses this: L&D specialists, training coordinators, program managers

When to check it: When designing new training programs or evaluating existing ones

What you'll see:

• Performance data for individual scenarios
• Detailed insights about which learning objectives are working
• User completion and engagement rates for specific content
• Exportable session data for deeper analysis

The aha moment: You discover that the De-Escalate a Situation scenario has great engagement but low scores on specific objectives. The data shows people struggle with de-escalation but excel at empathy. Now you know exactly what to improve.

Example: Carlos, Learning Coordinator, uses Scenario Drilldown weekly. He notices that the Annual Performance Review scenario is getting completed, but people are scoring poorly on the Setting Clear Expectations metric. He realizes that he needs to provide additional resources before the review season starts.

Pro tip: Export the detailed session data when you need to do deeper analysis or create custom reports for stakeholders.

‍

User Drilldown: The Manager's Coaching Guide

Who uses this: Direct managers, team leads, HR business partners

When to check it: Before coaching conversations, performance reviews, or when planning individual development

What you'll see:

• Individual employee performance across all scenarios
• Specific behavioral feedback and areas for improvement
• Progress tracking over time
• Detailed session history for each team member

The aha moment: Instead of generic feedback like "you need to work on communication skills," you can say "I noticed you're doing great with active listening in customer scenarios, but when it comes to setting boundaries with unreasonable requests, you tend to give in too quickly. Let's work on some specific techniques."

Example: Jennifer, Regional Sales Manager, checks User Drilldown before her monthly one-on-ones. She sees that Tom is excelling at rapport-building but struggling with closing techniques. She spends their session role-playing different closing approaches and assigns him additional practice scenarios focused on that skill.

Pro tip: Review individual user data right before one-on-one meetings. It transforms vague professional development conversations into specific, actionable coaching sessions.

‍

Sessions: The Detailed Investigation Tool

Who uses this: L&D analysts, managers doing deep-dive coaching, program evaluators

When to check it: When you need to understand exactly what happened in specific interactions

What you'll see:

• Row-by-row session details
• Exportable data for custom analysis
• Granular performance metrics
• Complete interaction histories

The aha moment: You can see the exact moments where someone succeeded or struggled, giving you incredibly specific coaching insights.

Example: Alex, HR Data Analyst, exports session data quarterly. He correlates training performance with actual sales results to calculate ROI and identify which scenarios have the strongest connection to business outcomes.

Pro tip: Use this view when someone's performance seems inconsistent. The detailed data often reveals patterns that aren't obvious from summary scores.

‍

Making It Practical: Your Dashboard Rhythm

Analytics should feel like a useful tool, not an overwhelming burden. When you focus on the view that matches your needs, analytics transform from interesting reports into actionable insights that help your people grow.

Weekly executive check (5 minutes):

• Overview dashboard
• Focus on engagement trends and key insights
• Note any red flags that need immediate attention

Weekly program review (15 minutes):

• Scenario Drilldown for your active programs
• Look for performance patterns and content effectiveness
• Plan adjustments for underperforming scenarios

Before coaching conversations (10 minutes):

• User Drilldown for specific team members
• Review recent performance and progress trends
• Identify specific talking points for development discussions

Quarterly deep dive (1 hour):

• Sessions data export and analysis
• Connect training metrics to business outcomes
• Plan strategic program changes

‍

‍Ready to see how robust learning analytics can transform your L&D strategy? Learn more about Colleva's offerings or schedule a demo to see it in action.